Swegon INSIDE

Our digital services are gathered under the name of Swegon INSIDE. These services allow different target groups to monitor, control and visualise compatible units in an HVAC solution, as well as the indoor climate inside a building. The INSIDE services allow for adjustments to be made to ensure a healthy and comfortable indoor environment that causes minimal strain on the environment and that improves building economics.

INSIDE Portal

The INSIDE Portal is the entry point for Swegon units compatible with Swegon INSIDE and it is also here that you request additional digital services.

INSIDE Portal allows you to:

Monitor key parameters
- Status of inlet/outlet temp., setpoint, unit status etc.
- Active alarms
Gain high level insights into the unit performance
Subscribe to alarm notifications from connected units directly to your email
Easily activate additional services that can increase the efficiency of your system
Invite portal users to share insight and delegate level of access

INSIDE Portal is free of charge

How do I connect my product?

Guides on how to connect Swegon products to INSIDE Cloud

GOLD E/F

SuperWISE II

Chillers & Heat pumps

Get started!

1. Request access to INSIDE Portal

2. Claim product / make your product INSIDE Ready (Retrofit only)

3. Go to INSIDE Portal

How do I update my unit or system?

Here's how to update your product to the latest software.

GOLD E/F

Option 1: Update your unit yourself by contacting your local Swegon Service to access the correct update file.
Important! Please read the instructions carefully before starting your update.
Instructions for updating software: TBLZ-1-62-5 updating software by means of an SD card (swegon.com)

Option 2: Contact your local service centre. Contact | www.swegon.com

SuperWISE II

Contact your local service office for help updating your SuperWISE. Contact | www.swegon.com

What is INSIDE Ready?

INSIDE Ready means that the product has the capability to securely connect and deliver data to the Swegon INSIDE Cloud. In order to be INSIDE Ready, the product must have a certain hardware version, a software equal to or above a certain version and a valid product certificate. Many products in the field fits the hardware requirement and can be updated with a proper software version that allows them to download the needed certificate.

In the table below you can see the requirements.

The following products are INSIDE Ready compatible

GOLD Air handling units

SuperWISE

Chillers & Heat pumps

Compatibility between products and services

	INSIDE Portal	INSIDE App	INSIDE Analytics/Visualiser	INSIDE Director	INSIDE Optimiser
GOLD air handling units
Chillers & Heatpumps
WISE
Smoke & Fire	Soon available				Soon available
Non Swegon products

INSIDE Connect price list

These prices are valid for INSIDE Connect licences purchased for the period 240101-250401.

License	Price (SEK)	Price (Euro)	Price (NOK)	Price (CHF)	Price (GBP)
INSIDE Connect License* (per connected unit and month**)	100 SEK	€10	100 NOK	9 CHF	£8

*24-month fixed-term contract.
**The price list is applicable up to a monthly data consumption of 1 GB per month per machine. Normal usage is around 150 MB/month. Should the usage exceed 1 GB/month, Swegon reserves the right to charge an additional cost of €2 /GB/month.

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Swegon INSIDE Services

FAQ

My product has a valid certificate but there is no data to show in the INSIDE Portal?

Go to the product settings and click on the communication tab and make sure that "Swegon INSIDE" is activated. If Swegon INSIDE is activated with a valid certificate and the unit is still not connected, please check the firewall settings found in the document "Product data sheet & firewall settings" in the document section below. If the problem remains, please contact us.

How do a Swegon INSIDE Ready product communicate with cloud?

What is the difference between Swegon Connect and INSIDE Portal?

Is the connection to internet secure?

How does information on the dashboard in the INSIDE Portal compare with what I can see on my standard HMI?

In the dashboard in the INSIDE Portal you can see the live status of the most valuable parameters. In all products we want to handle the data transer in an economical way. With that we mean that not every change is sent. Typically if a value fluctuates within a certain range it is not sent to cloud. Changes are also bundled together to minimize the data traffic. This can cause the data in the INSIDE portal to differ slightly from that in the products HMI.

How much data will be sent and how often?

Who signs the contract handling data from a connected product?

Is any data in the INSIDE Cloud shared to any third party?

Who can see my data?

Download documents

Filter

Include Accessory documents

Document	Article	Document type	Date
Security recommendations (pdf 206.85kB)	GOLD/COMPACT/SuperWISE I, SuperWISE II	IOM Manual	26/10/2023
Product data sheet & Firewall settings (pdf 152.14kB)	Digital services	Technical catalogue	06/11/2024
Swegon DS-23 General Terms and Conditions (pdf 515.07kB)	Digital Services	Technical catalogue	09/12/2024
INSIDE App brochure (pdf 467.32kB)	INSIDE App	Brochure	26/02/2024